简短的道歉信英语模板通常包含真诚的道歉、具体原因解释、补救措施及未来承诺，同时保持礼貌和简洁。
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基本结构：开头用“I am writing to sincerely apologize for...”直接致歉，避免使用模糊词汇，例如“I’m sorry for the inconvenience caused”。需明确问题，如“I understand your frustration regarding the delayed shipment.” 中间段落解释原因，但避免过度辩解，例如“A technical issue caused the delay.” 结尾提出解决方案，如“We will send a replacement item immediately.” 并附上未来承诺，比如“We appreciate your patience and will ensure better service.”
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语气与长度：避免冗长，保持情感自然，例如使用“I truly regret this situation”比“I am deeply, truly sorry”更有效。保持段落简短，核心信息在3-5句内完成。
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适用场景：道歉信模板需灵活调整，商务道歉可强调责任和补偿（如退款选项），私人道歉可侧重情感共鸣（如“How you must feel...”）。
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示例参考：
“Dear [Recipient],
I am writing to sincerely apologize for the delay in [specific issue]. This was caused by [brief reason]. To resolve this, we will [specific solution]. Thank you for your understanding, and we value your trust.
Sincerely, [Your Name]”
道歉信的关键在于诚实、具体和简洁，避免笼统表述，同时通过行动承诺重建信任。